Plumbing Franchise Owners on YourPlumber


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With more than three decades of plumbing experience under his belt, Terry Hack was well qualified to run a YourPlumber franchise.

Terry bought the leading plumbing franchise with Sharon Johnston, and now operates the Portsmouth territory.

FS Blog: How’s it going so far?

Sharon Johnstone: Joining YourPlumber was the best decision we ever made. We are on target to turnover £300,000 this year and have already enjoyed two cruises.

It’s a nice feeling to go on holiday knowing you have a business at home earning you money!

FS Blog: Why did you choose a YourPlumber franchise?

Sharon: Terry qualified as a plumber 33 years ago and people always ask us why we didn’t do this ourselves. We could have started our own business, but we would never have grown so quickly or even to the level that we are at now.

YourPlumber provided us with a fantastic market launch and training course that showed us how to win customers and keep them. The ongoing support we get from them is brilliant with new marketing materials all the time that help us attract new customers and keep the ones we have.

Our phone doesn’t stop ringing and we are hoping to have five vans by the end of next year. I really don’t see how you couldn’t be successful with YourPlumber.

Dan Morris of YourPlumber: Terry and Sharon are a great example of what can be achieved. They work particularly hard and it’s great to see them reap the rewards of their efforts.

We know we have a great franchise package in place and for the right people it presents a really fantastic opportunity for us to work together and build successful businesses.